Book-A-Librarian Frequently Asked Questions
Chat with a Librarian
What type of information and assistance do you provide?
Here is a brief list of possible topics with which Book-A-Librarian can help you, but we are open to other suggestions:
- Readers’ Advisory
- Job searching
- E-book/e-reader assistance
- Internet navigation
- Database instruction
- Basic technology questions
- Library tours
- Library website orientation
- Genealogy research
- Subject-specific presentations created for small groups, organizations, or agencies
Is there anything I can’t get help with?
Library staff are not legal, medical or tax professionals. Some questions or topics may lead to referral to other information providers. Library staff are not technology professionals and are not liable for damage to devices.
Do you offer any instruction with computers or other technology topics?
For help with your e-reader and/or downloading e-books or for basic help with your personal devices, you can make a one-on-one appointment using the Book-A-Librarian program. Please call 812.232.1110, stop by the Lobby or Reference Desk, or email email@example.com to make an appointment.
For basic technology topics (e.g., email, mouse skills, Internet basics), group technology classes on basic and more advanced classes are also offered. Please ask a librarian for a current schedule of classes.
How long will the appointment be?
Each appointment will last 30 minutes. Additional appointments can be requested with a maximum of two appointments per month.
How do I check in to my appointment?
Check in at the lobby desk at the requested library location.